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Solo se puede solicitar antes de mandar a producción, una vez mandado a producción no se puede cancelar el pedido.
Para devolución o cambio, sólo aplica en producto dañado o incorrecto. Esto sólo se podrá comprobar mediante correo electrónico, describiendo la falla y anexando imagen. Posteriormente se procederá con cambio de producto o nota de crédito
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